Top 10 Tips for Landing Hospitality Jobs in London

The hospitality industry in London is a vibrant and diverse sector, offering a multitude of opportunities across various roles and establishments. Whether you’re looking to work in hotels, pubs, bars, cafes, restaurants, kitchens, housekeeping, or management, these top tips will help you secure your ideal job in London’s bustling hospitality scene.

1. Tailor Your CV to the Role

Customize your CV to highlight your relevant experience and skills for each specific hospitality role you apply for. If you're aiming for a kitchen position, emphasize your culinary skills and previous kitchen experience. For roles like hotel concierge or administrative staff, focus on your customer service and organizational abilities.

2. Highlight Transferable Skills

Many skills are valuable across different hospitality roles, including teamwork, communication, and problem-solving. Showcase these transferable skills on your CV and during interviews, whether you’re applying for a chef position, housekeeping, or a management role.

3. Leverage Industry Connections

Networking can significantly enhance your job search. Connect with professionals in the hospitality industry on LinkedIn, attend industry events, and join relevant social media groups. Personal recommendations and industry connections can open doors to job opportunities.

4. Utilize Specialized Job Boards

Websites like ShiftMatch specialize in connecting hospitality workers with employers in London. Regularly check these platforms for new job listings and set up job alerts to stay updated on opportunities that match your skills and interests.

5. Prepare for Different Types of Interviews

Hospitality jobs can have varied interview formats. You might face practical assessments for kitchen roles, scenario-based questions for customer service positions, or panel interviews for management jobs. Research the interview style typical for the role you're applying for and practice accordingly.

6. Showcase Your Flexibility

Flexibility is a valuable trait in the hospitality industry. Be open to working different shifts, including weekends and holidays. Highlight your willingness to adapt to varying schedules in your application and interviews, as it makes you a more attractive candidate.

7. Gain Relevant Certifications

Certain hospitality roles require specific certifications. For example, food safety certificates for kitchen staff, or a barista training course for cafe roles. Acquiring these certifications in advance can give you a competitive edge.

8. Emphasize Customer Service Excellence

Regardless of the specific role, excellent customer service is a cornerstone of the hospitality industry. Provide examples of how you’ve delivered outstanding service in past roles, whether in a hotel, pub, restaurant, or cafe setting.

9. Follow Up Professionally

After submitting an application or completing an interview, send a courteous follow-up email. This demonstrates your enthusiasm for the role and keeps you on the employer’s radar. However, ensure your follow-up is polite and not overly persistent.

10. Stay Positive and Persistent

The job search process can be lengthy and sometimes discouraging. Maintain a positive attitude and keep applying. Continuous effort and resilience are crucial, as your ideal hospitality job could be just around the corner.

By following these tips, you’ll be well-prepared to land a hospitality job in London, whether you're interested in working in a bustling restaurant, a luxurious hotel, a cozy pub, or any other establishment. The key is to remain flexible, network effectively, and continuously improve your skills.

For more insights and job opportunities in the London hospitality sector, search ShiftMatch and connect with top employers today!